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Frequently Asked Questions

" I just purchased a few brush sets and I LOVE LOVE LOVE them!!!! Keep up the good work. I'll be back for more!"
-Bonnie B.

Questions and answers on how does it all work at GBG.

Q: How do I get free downloads?

Q: I registered as a free member but I don't have access to "Restricted downloads"?

Q: How do I use "My Free Items Basket"?

Q: How do I use "Add to my Free Items Basket" button in the GBG Shop?

Q: So, I am a GBG Gold member, how do I get products from the GBG Shop for free?

Q: I am a GBG Platinum member, how do I get products from the GBG Shop for free?

Q: I am not a member of GBG, but would still like to buy some products from the GBG Shop.

Q: What kind of discount can I expect to get when buying in the the GBG Shop?

Q: I like the whole concept. Can I sell my stuff in your Shop?

Q: Are all products and free downlads from GBG available for commercial use?

Q: How will Photoshop brushes help me with my projects?

Q: I want to see what I downloaded so far.

Q: How do I upgrade my free membership to Gold or Platinum?

Q: How do I pay for my purchases? PayPal? Credit Card?

Q: What is the difference between Shop at Graphics-Illustrations.Com and the Shop at GreenBulbGang.Com

Q: Are users allowed to alter brushes after buying them? And if so, can the altered brushes be used for commercial or personal use?

Q: I'm a little confused on the special download areas for Gold and Platinum members. It looks like some of the brushes are available for free to these members, while others don't specify whether they're free or for purchase. Are certain items in these areas for-purchase, and if so, could you tell me the price points?


Q: How do I get free downloads?

A: Easy. You just need to register at http://www.greenbulbgang.com/user/action/register and select your membership type.

GBG Gold members get access to:

1. Free downloads area
2. One month access to GBG Restricted downloads area (restriced to GBG Gold members)
3. Any 2 products from the GBG Shop for free
4. 30% discount on all other products from the GBG Shop

GBG Platinum members get LIFETIME access to:

1. Free downloads area
2. Restricted downloads area (for GBG Gold and Platinum members)
2. Any 24 products from the GBG Shop for free
3. 30% discount on all other products from the GBG Shop

GBG Non-paying membres get access to:

1. Free downloads area


Q: I registered as a free member but I don't have access to "Restricted downloads"?

A: As a free member you have access to all free downloads of the GBG. Restricted downlads are restricted to GBG Gold and Platinum members.


Q: How do I use "My Free Items Basket"?

A: GBG Gold members are entitled to get any 2 products from the GBG Shop for free and GBG Platinum members are entitled to 24 products of thier choice from  the GBG Shop for free. It is a part of their subscription plan. Each of the products in GBG Shop is accompanied with "Add to my Free Items Basket" button. By clicking on that button GBG Gold and Platinum members are adding products to "My Free Items Basket". Once they are finished with their "free shopping" on GBG, they proceed to checkout and download free products they picked from the shop.


Q: So, what's the story with "Add to my Free Items Basket" button in the GBG Shop?

A: GBG Gold members and GBG  Platinum members are entitled to get products from GBG Shop for free. GBG Platinum members can get any 24 products from  the GBG Shop for free and GBG Gold members can get any 2 products from the GBG Shop for free. It is a part of their subscription plan. To get their products for free, they click on "Add to my Free Items Basket" button beneath the product they'd like to get for free. After they are done with their "free shopping" in the GBG Store, they process their "free order" and download their picks.


Q: So, I am a GBG Gold member, how do I get products from the GBG Shop for free?

A: It's easy. After logging in to GBG, just go to Shop, find the product you'd like to have and click on "Add to my Free Items Basket" button beneath it. You will be taken to checkout. Now, click on "Send me my free items" and, finally, click on "Process my order". Your free stuff will be sent to your email and your account area. You are entitled to get 2 products from the GBG Shop for free.


Q: I am a GBG Platinum member, how do I get products from the GBG Shop for free?

A: It's easy. Same as Gold GBG members, after logging in to GBG, just go to Shop, find the product you'd like to have and click on "Add to my Free Items Basket" beneath it. You will be taken to checkout. Now, click on "Send me my free items" and, finally, click on "Process my order". Your free stuff will be sent to your email and your account area. You are entitled to 24 products from the GBG Shop for free.


Q: I am not a member of GBG, but would still like to buy some products from the GBG Shop.

A: If you don't want to register, even as a free member, but would like to buy stuff from the GBG Shop, you can still buy them, without registering, on Graphics-Illustrations.Com Shop. Graphics-Illustrations.Com Shop offers the same products.


Q: What kind of discount can I expect to get when buying in the the GBG Shop?

A: GBG Gold and GBG Platinum members, besides the products they get for free, are entitled to 30% discount. Free GBG members are not entitled to discount.


Q: I like the whole concept. Can I sell my stuff in your Shop?

A: This has not been, officially introduced but drop us a line and we might think of something. In the future we plan to upgrade the system so contributors will be able to register and submit their stuff to the shop or free downloads area.


Q: Are all products and free downlads from GBG available for commercial use?

A: All of them except for Vivayne Scrapbook kits. These are subject to different Terms of Use which are stated under the product description. These are also not available for free download.


Q: How will Photoshop brushes help me in my projects?

A: bsilvia Photoshop brushes (the ones we offer on GBG) will do three things to your projects. First, they will save your time and time is what we all are limited with. Especially when you're tied with short deadlines. Second, they will save the day in times of creative block (and that is something we all face from time to time) and third they will keep your project on the high quality level, because these are all HiRes Photoshop brushes, derived from vector files, most of them even come in two sizes so you don't get to strech them too much. This way, high quality is guaranteed.


Q: I want to see what I downloaded so far.

A: If you want to see what products did you download so far go to "My Account" and then to "Download my products". PLEASE NOTE: You will only be able to see items you got from the GBG Shop.


Q: Q: How do I upgrade my free membership to Gold or Platinum?

A: To upgrade your free GBG membership to Gold or Platinum log in using your GBG credentials, go to "My account" and click on "Add a subscription to my account". After completing the purchase, your membership plan will be automatically upgraded and purchase credits will be added to your account.


Q: Q: How do I pay for my purchases? PayPal? Credit Card?

A: We partner with 2Checkout to do the sales for us. They accept PayPal and all major Credit Cards.


Q: What is the difference between Shop at Graphics-Illustrations.Com and the Shop at GreenBulbGang.Com

A: None. All items from Shop at Graphics-Illustrations.Com are the same as the ones at Shop at GreenBulbGang.Com except for few items from Vivayne (scrap boking sets) that are available only on GreenBulbGang.Com Shop. The prices are all the same, except for Gold and Platinum GBG members who get 30% discount on GreenBulbGang.Com Shop. 


Q: Are users allowed to alter brushes after buying them? And if so, can the altered brushes be used for commercial or personal use?

A: Users are allowed to alter the brushes after buying them. Also, they are allowed to use altered brushes for commercial and personal use. However, they are not allowed to sell altered brushes as brushes again.


Q: I'm a little confused on the special download areas for Gold and Platinum members. It looks like some of the brushes are available for free to these members, while others don't specify whether they're free or for-purchase. Are certain items in these areas for-purchase, and if so, could you tell me the price points?

A: All downloads from the Gold members download area are free for Gold and Platinum members.
Also, all downloads from the Platinum members download area are free for Platinum members only.

Some of the downloads from the Gold and Platinum area are also available for individual purchase in the shop where prices are indicated. 


 

Comments

  1. ckeenart
    November 16, 2011, 2:53 pm
    Hi,
    Thank you so much for the free downloads, I think you are brilliant!
    I'm a novice, so these brushes are helping me to get started, and I know where to come for more when I need to purchase and expand my brushes.
  2. ghjbox
    December 6, 2011, 5:58 am
    I am a new user and I still use Adobe CS1. I have downloaded symbols and they do not work with CS1; they seem to be for CS3+. Do any of the resources on this site work with CS1 products?
  3. paeizz
    December 10, 2011, 11:27 pm
    hi. please help me for download!
  4. cindyjw
    December 26, 2011, 9:44 pm
    Thanks for the email newsletter. However, I'm not seeing the free photoshop
    brushes or the special offer listed in the 12/23/11 email. Please help.

    Thanks!

    Cindy
  5. Inkflo
    December 23, 2012, 6:26 am
    I love your free downloads, the quality is very high & I am now buying some too. Thank you GBG.
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Never underestimate the power of GBG downloads.
Green Bulb Gang Membership site provides Photoshop brushes, Vecor Art, Illlustrations, RF images and other resources for designers, scrap bookers and photographers for commercial use.